Terms and Conditions

Last updated: March 26, 2026

Agreement to Our Legal Terms

We are Kostavo BV ('Company', 'we', 'us', or 'our'), a company registered in the Netherlands at __________, __________.

We operate the website kostavo.com (the 'Site'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').

Kostavo is a cloud-based platform that helps organisations govern, optimise, and automate their Databricks environments. The Services allow customers to monitor workspace resources, enforce cost controls, schedule automated resource actions such as stopping clusters and terminating jobs, and receive notifications based on configurable policies.

You can contact us by email at support@kostavo.com or by post using the address in the Contact Us section at the end of these Legal Terms.

These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity ('you'), and Kostavo BV, concerning your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agreed to be bound by these Legal Terms. If you do not agree, you are not permitted to use the Services and must discontinue use immediately.

We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by support@kostavo.com, as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not tailored to comply with specific industry or sector regulations. If your use of the Services is subject to particular regulatory requirements (for example, those applicable to financial services, healthcare, or critical infrastructure), you are responsible for assessing whether the Services meet those requirements before use.

2. Intellectual Property Rights

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein (the 'Marks').

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the Netherlands and worldwide.

The Content and Marks are provided in or through the Services 'AS IS' for your internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the Prohibited Activities section below, we grant you a non-exclusive, non-transferable, revocable licence to:

access the Services; and
download or print a copy of any portion of the Content to which you have properly gained access,

solely for your internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@kostavo.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ('Submissions'), you grant us a perpetual, worldwide, royalty-free, non-exclusive licence to use, reproduce, adapt, and share such Submissions for any lawful purpose in connection with the operation and improvement of the Services, without acknowledgment or compensation to you.

3. User Representations

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not use the Services for any illegal or unauthorised purpose; and (6) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. Service Principal and Access Permissions

Use of the Services requires you to configure a service principal (or equivalent credential) in your Databricks environment and grant it access to your Databricks workspaces ('Service Principal'). You are solely responsible for creating, configuring, securing, and maintaining that Service Principal.

Minimal permissions. We publish and maintain documentation specifying the minimum permissions required for the Services to function. You are responsible for ensuring that the Service Principal you configure is scoped to those minimum permissions only. Kostavo BV will not be liable for any damage, data loss, unauthorised access, or other harm arising from permissions granted to the Service Principal that exceed those minimum permissions.

Security of credentials. You are responsible for the security of the Service Principal and any credentials, tokens, or secrets associated with it. This includes, without limitation, restricting access to those credentials within your organisation, rotating credentials where appropriate, and revoking access promptly when the Services are no longer in use or upon termination of your account.

Scope of use. The Services use the Service Principal to read your Databricks workspace configuration and, where applicable, to perform actions on workspace resources such as stopping clusters, terminating jobs, or managing app schedules. The Service Principal is used exclusively to operate the Services within your workspace. You must not grant the Service Principal access to data stored in Unity Catalog or any other data governance layer. Kostavo BV will not be liable for any loss, exposure, or corruption of data resulting from permissions granted to the Service Principal that include access to actual data assets.

Your representation. By connecting a Databricks workspace to the Services, you represent and warrant that you have the authority to grant the Service Principal the permissions you have configured, that you have not granted the Service Principal access to Unity Catalog data or other data assets beyond what is required for the Services to function, and that doing so does not violate any agreement between you and any third party, including Databricks, Inc. or your employer.

6. Purchases and Payment

We accept the following forms of payment:

American Express
PayPal
Mastercard
Visa

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. VAT (BTW) will be added to the price of purchases where required by applicable law. We may change prices at any time. All payments shall be in Euros.

You agree to pay all charges at the prices then in effect for your purchases, and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

7. Subscriptions

Billing and Renewal

Your subscription will continue and automatically renew unless cancelled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle is monthly.

Free Trial

We offer a 14-day free trial to new users who register with the Services. We will send you a reminder email at least three (3) days before the end of your trial period. Your account will be charged according to your chosen subscription at the end of the free trial unless you cancel before it expires.

Cancellation

All purchases are non-refundable, except as required by applicable law. You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at support@kostavo.com.

Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

8. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available.

As a user of the Services, you agree not to:

Access or use the Services for any unlawful purpose or in violation of any applicable law or regulation.
Attempt to gain unauthorised access to any part of the Services, other accounts, or systems connected to the Services, including by circumventing authentication or security controls.
Reverse engineer, decompile, disassemble, or attempt to derive the source code of any software comprising the Services, except as expressly permitted by applicable law.
Systematically scrape, crawl, or extract data from the Services to build a competing product, database, or directory.
Use any automated tool, script, bot, or data mining mechanism to access or interact with the Services in a way not intended by Kostavo BV.
Trick, defraud, or impersonate any person, including other users or Kostavo BV employees, or attempt to obtain sensitive account information such as passwords through deceptive means.
Transmit viruses, malware, or any other malicious code that could interfere with the operation or security of the Services.
Interfere with, disrupt, or impose an unreasonable load on the Services or the infrastructure supporting them.
Remove, obscure, or alter any copyright, trademark, or other proprietary rights notices contained in the Services.
Harass, threaten, or harm any Kostavo BV employee, contractor, or agent.
Use the Services to compete directly with Kostavo BV or to build a substantially similar product or service.
Create user accounts by automated means or under false pretences, or collect user credentials for any unauthorised purpose.

9. User Generated Contributions

The Services do not offer users the ability to submit or post content.

10. Contribution Licence

You agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).

By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.

11. Third-Party Websites and Content

The Services may contain (or you may be sent via the Site) links to other websites ('Third-Party Websites') as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ('Third-Party Content'). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

12. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, or limit the availability of, your account or access to the Services; (4) remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

13. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy: kostavo.com/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted within the European Economic Area. Any processing of personal data is governed by our Privacy Policy and applicable EU data protection law, including the General Data Protection Regulation (GDPR).

14. Term and Termination

These Legal Terms remain in force for the duration of your use of the Services and continue to apply to any provisions that by their nature survive termination.

We may suspend or terminate your access to the Services with immediate effect and without prior notice if: (a) you materially breach these Legal Terms and fail to remedy that breach within seven (7) days of written notice from us; (b) you commit a breach where immediate action is warranted, such as a security violation, IP infringement, or fraudulent activity; or (c) we are required to do so by applicable law.

In all other circumstances, we will provide you with at least thirty (30) days' written notice before terminating your account. If your account is terminated due to your breach, you may not register a new account without our prior written consent. We reserve the right to take appropriate legal action to enforce these Legal Terms and recover losses caused by your breach.

15. Modifications and Interruptions

We may update, modify, or remove features or content of the Services from time to time. Where such changes materially affect your use of the Services, we will provide you with reasonable prior notice. We have no obligation to maintain any specific feature or content indefinitely. In the event of a permanent discontinuance of the Services, we will provide at least thirty (30) days' written notice.

We cannot guarantee the Services will be available at all times. We may experience operational issues or need to perform maintenance that may result in interruptions or delays. We will endeavour to provide advance notice of planned maintenance where reasonably practicable. Our liability for service unavailability is governed by Section 20 of these Legal Terms.

16. Governing Law

These Legal Terms are governed by and interpreted following the laws of the Netherlands, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. Kostavo BV and yourself both agree to submit to the exclusive jurisdiction of the courts of Amsterdam, the Netherlands.

17. Dispute Resolution

Informal Negotiations

Before initiating any legal proceedings, the Parties agree to first attempt to resolve any dispute, controversy, or claim arising from or related to these Legal Terms (a 'Dispute') through good-faith negotiations for at least thirty (30) days. Such negotiations commence upon written notice from one Party to the other describing the Dispute and the relief sought.

Netherlands Courts

If a Dispute cannot be resolved through informal negotiations, it shall be submitted to the exclusive jurisdiction of the competent courts of Amsterdam, the Netherlands, unless mandatory applicable law requires a different forum. The applicable substantive law shall be the law of the Netherlands.

Urgent Relief

Either Party may at any time seek urgent interim relief, including injunctions or other provisional measures (kort geding), from a competent court without being required to first complete the informal negotiation period.

18. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

19. Disclaimer

To the fullest extent permitted by Dutch and EU law, the Services are provided on an 'as-is' and 'as-available' basis. We disclaim all warranties, express or implied, including any implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement.

We make no warranty that the Services will be uninterrupted, entirely error-free, or entirely secure. We are not responsible for: (1) inaccuracies or errors in content displayed in or through the Services; (2) unauthorised access to or use of our servers or any data stored therein; (3) interruptions or cessation of the Services; or (4) bugs, viruses, or other harmful code transmitted through the Services by third parties.

We do not endorse or accept responsibility for any third-party websites or services linked from the Services. Nothing in this disclaimer limits any rights you may have under mandatory provisions of Dutch or EU law, or the limitations on liability set out in Section 20.

20. Limitations of Liability

To the fullest extent permitted by Dutch and EU law, Kostavo BV and its directors, employees, and agents will not be liable for indirect or consequential loss arising from your use of the Services, including loss of profit, loss of revenue, loss of data, or business interruption, even if we have been advised of the possibility of such loss.

Our total aggregate liability to you for any claim arising out of or in connection with these Legal Terms or the Services shall not exceed the total amount paid by you to us during the twelve (12) calendar months preceding the event giving rise to the claim.

Nothing in these Legal Terms limits or excludes our liability for: (a) gross negligence (grove nalatigheid) or wilful misconduct (opzet); (b) death or personal injury caused by our negligence; or (c) any other liability that cannot be limited or excluded under mandatory Dutch or EU law.

21. Indemnification

You agree to indemnify and hold harmless Kostavo BV, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, or claim made by any third party arising out of: (1) your misuse of the Services or use of the Services in violation of these Legal Terms; (2) any breach of your representations and warranties set forth in these Legal Terms; (3) your violation of the rights of a third party, including but not limited to intellectual property rights; or (4) any overt harmful act toward any other user of the Services with whom you connected via the Services.

We will handle our own defence in any such matter. You agree to reimburse us for reasonable legal costs and any damages awarded against us by a competent court that are directly attributable to your breach, upon our written request. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

22. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive, to the maximum extent permitted by applicable law, any right of action against us arising from any such loss or corruption of such data.

23. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. The use of electronic signatures and records in connection with the Services is recognised as legally valid under EU Regulation 910/2014 (eIDAS) and applicable Dutch law.

24. EU Consumer Rights and Complaints

If you are an EU consumer and a complaint with us is not satisfactorily resolved, you have the right to seek redress through the following channels:

Online Dispute Resolution (ODR). The European Commission provides an online dispute resolution platform for consumers based in the EU. You can access it at ec.europa.eu/consumers/odr. Our email address for this purpose is support@kostavo.com.

Netherlands. Consumers in the Netherlands may also contact the Autoriteit Consument & Markt (ACM) at www.acm.nl or the Geschillencommissie (disputes committee) where applicable.

We are not obliged to participate in alternative dispute resolution (ADR) proceedings, but we are willing to do so where required by applicable law or where we consider it appropriate.

25. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign our rights under these Legal Terms at any time. Assignment of our contractual obligations to a third party requires either your prior written consent or, in the case of a corporate restructuring, merger, or acquisition, thirty (30) days' prior written notice to you. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them.

26. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Kostavo BV
[Address placeholder]
[City, postcode placeholder]
Netherlands

Email: support@kostavo.com